Configuring Microsoft FrontPage Feedback Forms

How the Microsoft® FrontPage® 2000 and Microsoft® FrontPage® 98 feedback forms actually forward e-mail results to you is totally  configurable by you while working with the form in the FrontPage Editor. Just right-click on the submit button and there are an assortment of properties in there to tweak including: recipient address, subject line, time stamp, results page, etc.  Complete descriptions of each property can be found in the FrontPage help function within the program.

WHO IS webserver@acmeinternet.com AND WHY AM I RECEIVING MAIL FROM THAT ADDRESS?

You may receive an e-mail from webserver@acmeinternet.com when a visitor has filled out a feedback form on your web site.

It is the "server", more specifically the FrontPage Server Extensions or a CGI script that runs on the server,  that sends the actual email.  If your web visitor did not type in a valid email address in the email field on your feedback form, then this default address is inserted instead.

HOW DO I REPLY TO A MESSAGE RECEIVED FROM A FEEDBACK FORM?

Always check the REPLY TO address when responding to e-mail messages received via a feedback form to make sure you are replying to a valid e-mail address, and not to the default web server address.

A good way to handle this when you create your feedback form is to use the "form validation" feature in FrontPage.  Form validation can require the visitor to fill in the e-mail address field before allowing him or her to submit the form.

Therefore, once they have filled in their correct e-mail address, you will receive form e-mail's with your visitors reply-to address already conveniently in place.  Then, you can simply hit "reply" in your e-mail software's menu options and reply to them directly when your receive their form message.