GETTING STARTED - CONFIGURING YOUR EMAIL SOFTWARE

• POP3 Login mail server settings
• SMTP Authentication (Sending email)

View configuration screen shots:

• Microsoft Outlook
• Netscape Mail
• Eudora
• Pegasus

Help!  My email isn't working!
 

WEBMAIL

• What is WebMail?
• How do I login to WebMail?
   

CONFIGURING MAIL SETTINGS FOR YOUR DOMAIN

• Your Email Host Administrator Account
• Domain Administrative Options
• Email User Options and Preferences
• Add email users (mailboxes)
• Email aliases and forwarding
• Default mail drops - configure a 'catch-all' email address
• Configure an autoresponder

FREQUENTLY ASKED QUESTIONS

• What is the difference between POP3, E-mail Aliases and forwarding?
• How can I have 'unlimited' e-mail aliases?
• Can everyone in our company/organization have their own private mail box?
• Can we route e-mail addresses to individuals located in a different office?
• How much mail can I send and receive from my POP3 E-mail Account?
• Can I send mass mailings, or unsolicited bulk e-mail from my E-mail Account?

ADVANCED TOPICS & TROUBLESHOOTING

• Unable to Send Outgoing Mail
• How Outgoing mail and SMTP Authentication work
• Recent Q&A's on using and troubleshooting SMTP AUTH
• Feedback/email form considerations
• IMail Server 6.0 Users Guide
  (200+ pages in PDF Format.)

NOTE: Problems with Email?
Don't forget to provide another e-mail address (if available) for us to correspond with you.  If you don't already have one, it's a good idea to get a back up/contingency e-mail address.  This provides you with another means of receiving e-mail should you have problems, and allows us a means to correspond with you to troubleshoot your e-mail account.  A good choice for this would be to use any of the many free web-based e-mail services available on the Internet such as Hotmail.com, Yahoomail, Mailexcite, NetAddress, Juno or other similar free e-mail service. Alternatively, our Online Support Help Desk allows us to communicate with you via the Web even if you don't have a working email address.