Who do I contact regarding domain name
billing?
Questions regarding Network Solutions
domain name registration invoicing and Payment Procedures
should be referred to Network Solutions Registration Services.
You can reach them by telephone from 7 a.m.-9 p.m. Eastern
Time, Monday-Friday at (703) 742-4777, or 1-888-642-9675. You may also
email them at billing@internic.net.
Include your domain name and/or invoice number in all
correspondence.
PAYMENT METHODS
Check or money order Make check
or money order (in U.S. Dollars) out to "Network
Solutions, Inc." Please note your invoice number(s) and
domain name(s) on the check or money order.
Credit card Visa, MasterCard, American
Express, Diners Club/Carte Blanche, or Discover/NOVUS are
accepted.
- Use their
Secure
Online Payment System to pay for your registration and
renewal (re-registration) fees.
- Use their Interactive Voice Response System - 24
hours per day, 7 days a week. Have your invoice number
available and call:
(888)771-3000 (toll-free) for calls originating in
the US, Canada, Puerto Rico, or the Virgin Islands or (402)
496-9798 (toll charges apply) for international calls
Note: Network Solutions does not accept
payment by wire transfer.
WHERE DO I SEND MY PAYMENT?
If you received an invoice via postal mail,
send your check or money order, along with the remittance slip
from your invoice, to:
Network Solutions, Inc.
P.O. Box 17305
Baltimore, MD 21297-0525
USA
If you received your invoice via electronic
mail, send your check or money order, along with a copy of the
invoice, to:
Network Solutions, Inc.
P.O. Box 17304
Baltimore, MD 21297-0524
USA
Be certain to write your invoice number and
domain name on your check.
Payment delivered by courier should be
addressed to:
Network Solutions, Inc.
Attn.: Accounts Receivable
505 Huntmar Park Drive
Herndon, VA 20170
USA
Phone:(703) 742-4777
HOW DO I DETERMINE PAYMENT STATUS OF MY ACCOUNT?
Use Network Solutions Interactive Voice Response
System to check the status of your account. Have your invoice
number available and call: (888) 771-3000 (toll-free) for
calls originating in the US, Canada, Puerto Rico, or the
Virgin Islands or (402) 496-9798 (toll charges apply) for
international calls
Use their
Secure
Online Payment System to see if you have an outstanding
invoice.
Send e-mail to billing@internic.net
with inquiries. Please include your domain name, invoice
number, and a short explanation of your request.
Please be aware that there is typically a 24-hour
delay between when your payment is processed and when your
payment is reflected in their database.
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